There are unfortunately many players who are adding 'accidentally' their details incorrect, not only one character different than self excluded account and then just want refund their deposits. If you have totally different email, phone number, changed address and add your name or date of birth incorrectly that really is almost mission impossible to recognize, there are some names which are very common in every country so entering correct details really in my opinion drops to players responsibility when you create account.Īlso if your credit card or other non anonymous payment method have been used in other account, that's also most probably flag you at some point. If you have all same details, name, address, email, phone number, date of birth and there is one digit wrong in one of these, then most of systems will recognize you.